FAQs

At NPIC, we prioritize sourcing high-quality ingredients from the U.S. whenever possible. If certain products aren't available locally of the desired quality, we select trusted international sources to maintain our premium standards. We take pride in our locally made products, partnering with responsible vendors to ensure transparent ingredient lists that pet owners can trust, what they're giving to their beloved companions.

Our all-natural treats are preserved using rosemary extract and mixed tocopherols (a natural form of vitamin E) to prevent fats from spoiling in our products. We also carefully control moisture content to prevent microbial growth. These methods ensure a shelf life of 15-18 months for most of our products. For precise details about individual products, it would be best to consult NPIC's product packaging or contact their customer service directly.

If your pet consumes more treats than recommended, they may experience digestive issues such as vomiting, diarrhea, or a bloated belly, depending on the amount ingested. Monitor your pet closely, and if symptoms persist for more than 24 hours, contact your veterinarian. 

Remember, treats should only account for 10% of your pet's daily caloric intake. If your pet occasionally exceeds this amount, adjust their regular meal portions to maintain the total daily calorie intake recommended by your vet. 

Signs of overfeeding may include: 

• Digestive upset (vomiting, diarrhea) 
• Lethargy 
• Abdominal discomfort 
• Excessive gas 

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Most of our treats are low in calories, but the exact calorie count varies by product. For precise information, please visit the individual product pages on our website.  

Here are some examples: 

• N-Bone® Flossta® Dual Action Dental Dog Chews contain approximately 68 kcal (metabolizable energy) per stick. 
• N-Bone® Puppy Training Treats: 3 kcal per treat. 
• Get Naked® Biteables® Senior Health Functional Soft Treats: 2.9 kcal per treat. 
• Get Naked® Biteables® Puppy Health Functional Soft Treats: 3 kcal per treat. 

Our N-Bone® and Get-Naked® treats are proudly manufactured in the United States at our facility in Plano, Texas. We take pride in producing all of our products locally, ensuring high-quality control and strict adherence to food safety standards.

We are proud to announce that NPIC has never issued a product recall. Our commitment to quality and safety is our top priority, and we uphold strict quality control measures at our facility in Plano, Texas, to ensure the integrity of all our pet treats and products. 

Our Quality Assurance includes: 

• Strict ingredient sourcing standards 
• Comprehensive testing protocols 
• Adherence to FDA and AAFCO guidelines 
• Regular facility inspections and audits 
• Product Traceability & Recall Prevention 
• Commitment to Continuous Improvement 

NPIC continuously strives to provide safe, high-quality treats for your pets. If you have any questions about N-Bone®, Get Naked® or our manufacturing processes, please feel free to contact our customer service team. 

We believe pets are sweet enough!  

Our treats do not contain any sugar, corn syrup, or artificial sweeteners. We prioritize using natural ingredients to ensure our products are both delicious and healthy for your pets. 

Most of our N-Bone and Get Naked treats are safe for puppies; however, we recommend using our specially designed puppy treats. These treats are softer and more suitable for developing teeth and digestive systems.  

When giving treats to puppies, keep the following points in mind: 

• Texture: Puppy treats should be soft to avoid damaging their delicate teeth. 
• Ingredients: Select treats made with simple, easily digestible ingredients that are appropriate for sensitive puppy stomachs. 
• Size: Choose smaller treats or break larger ones into puppy-sized pieces to prevent choking hazards. 

Always supervise your puppy and provide fresh water while they enjoy treats and introduce new treats gradually. Remember, treats should not make up more than 10% of your puppy's daily calorie intake. For specific recommendations, consult your veterinarian or check our product pages for age-appropriate guidelines. 

If your puppy has eaten a treat and is now experiencing vomiting or diarrhea, it can be concerning. Puppies, especially those under 3 months old, have sensitive digestive systems. That's why we recommend our N-Bone® and Get Naked® puppy treats for dogs 12 weeks and older. 

Here are some important points to consider: 

1. Introduce new treats gradually. This helps prevent digestive upset. 
2. Occasional vomiting or brief diarrhea typically indicates mild gastroenteritis, which may be caused by dietary changes. 
3. Monitor your puppy closely. If symptoms persist beyond 24 hours or if you notice any of the following, seek immediate veterinary care: 
4. Excessive vomiting or diarrhea 
5. Blood in vomit or stool 
6. Signs of dehydration (such as lethargy or dry gums) 
7. Abdominal pain or swelling 

To help your puppy recover: 

• Temporarily withhold food for 12-24 hours (for adult dogs only). 
• Offer small amounts of water frequently to prevent dehydration. 
• Once vomiting has stopped, gradually reintroduce a bland diet, such as plain chicken and rice. 

Always supervise your puppy when giving treats and choose age-appropriate options. If you have concerns about your puppy's reaction to our N-Bone® or Get Naked® treats, please contact our customer service team or consult your veterinarian. 

Just like humans, pets have individual preferences when it comes to flavors and textures. If your pet isn't interested in a specific N-Bone® or Get Naked® treat, don’t worry; it doesn’t necessarily mean there’s anything wrong with the treat or your pet. This situation is not uncommon.

Here are some tips to help: 

1. Try Different Varieties: We offer a wide range of flavors and textures in our N-Bone® and Get Naked® product lines. Your pet might prefer a different option, such as our Get Naked® Biteables® or N-Bone® Puppy Teething Rings. 
2. Introduce Gradually: Some pets need time to adjust to new threats. Try offering small amounts of our treats alongside their familiar favorites. 
3. Consider Your Pet's Life Stage: We have treats specifically formulated for different life stages like our Get Naked® Kitten Health Soft Treats and Get Naked® Biteables® Senior Health Functional Soft Treats. Choose the appropriate treat based on your pet's age and needs. 
4. Timing Matters: Offer our treats when your pet is likely to be hungry, rather than immediately after a meal. 

If you’ve tried these suggestions and your pet still isn’t interested in our N-Bone® or Get Naked® treats, please contact our customer service team.  

We're here to help you find the perfect treat for your furry friend. 

At NPIC, we're constantly innovating and expanding our N-Bone® and Get Naked® product lines. While we may not currently offer the specific treat you're looking for, we value your input and are always open to new ideas.  

Here's what you can do: 

1. Check our website: We regularly update our product offerings, so the treat you want might be in development or newly released. 

2. Share your ideas: We welcome suggestions from our customers. You can: 

• Contact us directly through our website. 
• Reach out via our social media pages. 

3. Stay updated: Follow us on social media or subscribe to our newsletter for announcements about new products. 

Your feedback helps us create treats that pets love and owners’ trust. We appreciate your interest in N-Bone® and Get Naked® products! 

Yes, you can! And you are in the right place here at this website. Check out our variety of treats for dogs, cats, and ferrets!

If you're not satisfied with your N-Bone® or Get Naked® product, please follow these steps: 

1. Return the product to the authorized retailer where you made your purchase. 
2. Bring your original receipt to ensure a smoother return process. 
3. If you encounter any issues during the return, please contact our customer service team through the Contact Us page on our website. 

We stand by the quality of our products and are committed to ensuring your satisfaction. If you have any questions or concerns, don't hesitate to reach out to us directly. 

SQF stands for Safe Quality Food. It is a globally recognized certification program that focuses on food safety and quality, which we have implemented at our manufacturing facilities. Here are some key points about SQF: 

• SQF is a rigorous food safety management system that undergoes third-party audits. 
• Achieving SQF certification demonstrates our commitment to producing safe, high-quality pet food and treats. 
• The program encompasses all aspects of food production, from farming to distribution. 
• By obtaining SQF certification, we ensure our products comply with international food safety standards. 

At N-Bone® and Get Naked®, we take pride in maintaining SQF certification as part of our ongoing commitment to providing safe, high-quality treats for your pets. 

SQF (Safe Quality Food) is a rigorous certification program for food safety and quality that is recognized globally by retailers, brand owners, and food service providers. Here are the key points about SQF: 

• It is designed to ensure the production of safe, high-quality food for consumers around the world. 
• SQF is based on HACCP (Hazard Analysis Critical Control Points) principles, which are crucial for effective food safety management. 
• The program is administered by the SQF Institute, a division of FMI - The Food Industry Association. 
• Obtaining SQF certification demonstrates our commitment to food safety and quality throughout our production process. 
• The certification covers all aspects of food production, from farming to manufacturing and distribution. 

At NPIC our N-Bone® and Get Naked® products maintain SQF certification as part of our ongoing commitment to providing safe, high-quality treats for your pets. 

SQF (Safe Quality Food) is a comprehensive food safety and quality certification program that regulates various aspects of food production, including: 

1. Food safety practices 
2. Quality control measures 
3. Cleaning and sanitation procedures 
4. Documentation and record-keeping 
5. Employee training and hygiene 
6. Ingredient sourcing and handling 
7. Manufacturing processes 
8. Packaging and labeling 
9. Storage and distribution 

At N-Bone® and Get Naked®, our SQF certification ensures that every detail of our production process, from ingredient selection to packaging, meets rigorous food safety and quality standards. This certification demonstrates our commitment to providing safe, high-quality treats for your pets. 

SQF (Safe Quality Food) certification ensures the safety and quality of our N-Bone® and Get Naked® pet treats through several important measures: 

1. Rigorous Quality Control: We carefully monitor and control every step of our production process. 
2. Comprehensive Food Safety Measures: Strict protocols are in place to prevent foodborne illnesses. 
3. Ingredient Scrutiny: All raw materials are meticulously sourced and inspected for quality. 
4. Sanitation Standards: Our facilities uphold the highest levels of cleanliness. 
5. Regular Audits: Third-party inspections verify our compliance with SQF standards. 
6. Continuous Improvement: We consistently update our processes to meet or exceed industry’s best practices. 

By maintaining SQF certification, we demonstrate our commitment to producing safe, high-quality treats that you can trust for your pets.